If you need to get your vaporizer repaired
we are sorry you are experiencing difficulties with your vaporizer and would love to help you!
In the case of a fault, Please follow the link below and fill out the form provided: http://www.storz-bickel.com/service Please note that we can only take care of your inquiry if receive the requested information. If the defect is due to a material, manufacturing or construction fault that has occurred in the warranty period, the fault will be rectified by us at no cost to you. If the defect comes from your side, e.g. because the device has been dropped, we will provide you with a free estimate for the repair and carry it out when we receive a declaration of consent from you.