If you need to get your vaporizer repaired

Dear Customer,

we are sorry you are experiencing difficulties with your vaporizer and would love to help you!

 

In the case of a fault, Please follow the link below and fill out the form provided:
http://www.storz-bickel.com/service
Please note that we can only take care of your inquiry if receive the requested information.
If the defect is due to a material, manufacturing or construction fault that has occurred in the warranty period, the fault will be rectified by us at no cost to you. If the defect comes from your side, e.g. because the device has been dropped, we will provide you with a free estimate for the repair and carry it out when we receive a declaration of consent from you.

 

  • 3 year warranty

  • Made in Germany

  • Certified Quality

  • American service

  • Free shipping

    All orders over $ 25

  • Free 2nd Day Air

    All orders over $ 299